This Bonus Policy explains the terms and conditions that apply to all promotional offers available at Lalabet Casino (lalabet.io), operated under a Curaçao eGaming licence. Please read this page carefully before claiming any bonus. By opting in to a promotion or making a qualifying deposit, you confirm that you have read, understood, and agreed to the terms set out below.

1. General Bonus Terms

1.1 Eligibility

• All bonuses are available to registered players who have created a verified account at lalabet.io.
• You must be of legal gambling age in your jurisdiction (minimum 18 years of age) to claim any offer.
• Only one account per player, household, IP address, device, or payment method is permitted. Duplicate accounts will result in the cancellation of all bonuses and associated winnings.
• Lalabet Casino reserves the right to exclude players from specific promotions at its sole discretion, including where there is evidence of abuse or where a player's jurisdiction restricts participation.
• Bonuses are for personal, recreational use only and may not be transferred, sold, or assigned to any other party.

1.2 Claiming Bonuses

• Unless stated otherwise, bonuses must be claimed at the time of the qualifying deposit or within the claim window specified in the individual promotion's terms.
• Bonuses not claimed within the applicable claim window will expire automatically.
• Where a promotional code is required, it must be entered correctly at the point of deposit. Codes cannot be applied retrospectively.
• Lalabet Casino may limit the number of bonuses a player may hold concurrently. Please check the cashier or promotions page for the current status of your bonus balance.

1.3 Bonus Funds and Real-Money Balance

• When a bonus is credited, your account will display both a real-money balance and a bonus balance separately.
• Real-money funds are used before bonus funds in all wagers, unless stated otherwise.
• Bonus funds cannot be withdrawn directly. They must first be converted into real money by satisfying the applicable wagering requirements.
• Any winnings generated from bonus funds will be held as bonus funds until wagering requirements are met, at which point they are released as withdrawable real money.

1.4 Wagering Requirements

• All bonuses at Lalabet Casino are subject to wagering requirements. The specific multiplier applicable to each offer is stated within that offer's individual terms, accessible on the promotions page at lalabet.io.
• Wagering requirements are calculated on the bonus amount, the deposit amount, or both — as specified per offer.
• Not all games contribute equally to wagering requirements. Typical contribution rates are as follows (exact rates are confirmed within each promotion):
  • Slots: up to 100% contribution (varies by title)
  • Live casino games: reduced contribution
  • Table games (blackjack, roulette, baccarat, poker variants): reduced or zero contribution
  • Video poker: reduced or zero contribution
  • Crash and instant-win games: reduced contribution
  • Sportsbook bets placed with casino bonus funds: subject to separate sportsbook bonus terms
• Wagering must be completed within the timeframe specified for each promotion. Bonus funds and any associated winnings will be forfeited if wagering is not completed in time.
• Maximum bet limits apply whilst a wagering requirement is active (see Section 1.5 below).

1.5 Maximum Bet Rule

• Whilst any wagering requirement is active, the maximum permitted bet per spin or per round using bonus funds is €5, or the equivalent in your account currency, unless a lower limit is specified in the individual promotion terms.
• Placing bets in excess of the maximum permitted amount whilst a bonus is active may result in the cancellation of the bonus and any winnings accrued from it.

1.6 Maximum Bonus Winnings

• Unless stated otherwise in the specific promotion terms, winnings derived from bonus funds may be subject to a maximum cashout cap. The applicable cap for each promotion is stated in its individual terms.
• Any winnings exceeding the stated cap will be removed at the point of withdrawal.

1.7 Bonus Expiry

• Each bonus has an expiry period, stated in its specific terms. Once expired, the bonus balance and any associated winnings will be forfeited.
• Players should monitor their bonus status and expiry date via the cashier or account section at lalabet.io.

1.8 Forfeiting a Bonus

• You may forfeit an active bonus at any time by contacting Lalabet Casino's 24/7 support team via live chat or email, or through the account settings where this option is available.
• Please note: forfeiting a bonus will remove the bonus balance and any winnings generated from it. Only real-money funds that were not derived from the bonus will remain.

2. Welcome Package — First Ten Deposits

2.1 Overview

New players at Lalabet Casino are eligible for a ten-stage welcome package worth up to €10,000 in total bonus funds. Each stage corresponds to one of your first ten qualifying deposits. The package is designed to provide sustained value across your early play at lalabet.io, rather than concentrating all bonus potential into a single deposit.

2.2 Welcome Package Breakdown

2.3 Qualifying Conditions

• The minimum deposit required to trigger each stage of the welcome package is €10.
• Each stage must be claimed in sequential order. Skipping a deposit stage will not carry forward eligibility to the next stage.
• Each stage must be claimed within the timeframe specified on the promotions page. Unclaimed stages expire and cannot be reinstated.
• The welcome package is available to new players making their first ten deposits only. Players who have previously held an account at lalabet.io are not eligible.
• Deposits made via payment methods excluded from bonus eligibility (as listed on the cashier page) will not qualify for welcome package stages.
• Wagering requirements apply to each individual stage. The applicable wagering requirement for each deposit bonus is stated in the current welcome package terms on lalabet.io. We strongly encourage all players to review these before depositing.
• The welcome package cannot be combined with any other welcome or new-player promotion unless explicitly stated.

2.4 Payment Method Restrictions

• Certain payment methods may be ineligible for welcome package bonuses. Please verify eligibility on the cashier or promotions page before making your qualifying deposit.
• Deposits made via excluded payment methods will still be processed and credited to your real-money balance, but will not trigger the corresponding bonus stage.

3. Ongoing Promotions

3.1 Reload Bonuses

Lalabet Casino offers weekly reload bonuses that provide a percentage match on deposits made on specified days. The percentage, maximum bonus amount, minimum qualifying deposit, and eligible payment methods are stated within each reload promotion's terms. Wagering requirements apply. Reload bonuses are available to existing, verified players and are subject to the general bonus terms set out in Section 1.

3.2 Free Spins Promotions

Free spins are periodically awarded in connection with featured slot releases or as part of broader promotional campaigns. The following terms apply to all free spins offers at Lalabet Casino:

• Free spins are valid on the game or games specified in the promotion only.
• Winnings from free spins are credited as bonus funds and are subject to wagering requirements as stated in the individual offer terms.
• Free spins have an expiry period. Any unused spins will be forfeited once the expiry period lapses.
• The value per free spin is fixed at the rate stated in the promotion terms.
• Maximum winnings from free spins may be capped as specified in the applicable promotion.

3.3 Cashback Offers

Weekly cashback promotions provide eligible players with a percentage refund on net losses incurred during the promotional period. The following conditions apply:

• Cashback is calculated on net losses (total wagers minus total winnings) over the defined promotional period.
• The cashback percentage and any maximum cashback amount are stated in the current promotion terms.
• Cashback may be credited as bonus funds subject to wagering requirements, or as withdrawable real money, depending on the specific offer — please check the individual terms.
• Cashback is credited after the promotional period closes, within the timeframe stated in the offer terms.
• Only wagers placed using real-money funds (not bonus funds) are eligible for cashback calculations, unless explicitly stated otherwise.

3.4 Sportsbook Promotions — Enhanced Odds and Multi Boost

The Lalabet Casino sportsbook runs dedicated promotions including SuperOdds (enhanced odds on selected fixtures) and Multi Boost (increased odds on qualifying accumulator bets). The following terms apply to all sportsbook bonus offers:

• SuperOdds and Multi Boost are subject to their own specific terms, including minimum odds per selection, minimum number of legs for accumulators, and eligible markets.
• Enhanced-odds promotions may limit winnings to a maximum amount as stated in the offer terms.
• Where a sportsbook bonus is credited as bonus funds, wagering requirements will apply at the rate stated for that offer.
• Sportsbook promotions are subject to the general bonus terms in Section 1 except where sportsbook-specific terms apply.
• Void, postponed, or cancelled events may result in selection removal from accumulator bets; any associated boost may be recalculated or removed in line with the promotion terms.

3.5 VIP and Loyalty Rewards

Lalabet Casino operates a multi-tier VIP and loyalty programme that begins rewarding players from their very first real-money wager. Key features include:

• Points are accumulated on every qualifying real-money wager across casino games and the sportsbook.
• Accumulated points count towards tier progression. Higher tiers unlock enhanced benefits including improved cashback rates, expedited withdrawals, access to exclusive promotions not available to general players, and dedicated account management.
• Points and tier status are subject to activity requirements. Periods of inactivity may result in tier demotion or points expiry as set out in the full VIP programme terms, available on lalabet.io.
• VIP rewards and tier benefits are awarded at the sole discretion of Lalabet Casino and may be amended or withdrawn at any time.
• VIP rewards credited as bonus funds are subject to applicable wagering requirements.

4. Deposit and Withdrawal Conditions Relevant to Bonuses

4.1 Minimum Deposit

The minimum deposit at Lalabet Casino is €10 for most payment methods (€20 for bank transfer). Deposits below the stated minimum for a given promotion will not qualify for a bonus, even if they meet the general minimum deposit threshold.

4.2 Minimum Withdrawal

The minimum withdrawal amount is €20 for most methods (€50 for bank transfer). Withdrawals cannot be processed whilst an active wagering requirement is outstanding on your account, except in circumstances where you choose to forfeit the bonus in accordance with Section 1.8.

4.3 Supported Payment Methods

The following payment methods are currently available at lalabet.io. Bonus eligibility by payment method may vary per promotion — please verify before depositing.

4.4 Withdrawal Processing and Bonus Verification

• All withdrawal requests are subject to verification that applicable wagering requirements have been met prior to processing.
• Lalabet Casino processes crypto withdrawals in under one hour following verification. Card and e-wallet withdrawals are processed within the timeframes stated above.
• Lalabet Casino does not charge fees on withdrawals. Third-party provider fees, where applicable, are outside our control.

5. Identity Verification (KYC) and Bonus Conditions

5.1 Verification Requirement

• Lalabet Casino is required to verify the identity of all players in accordance with its obligations under its Curaçao eGaming licence and applicable anti-money laundering standards.
• Players must complete identity verification (Know Your Customer, or KYC) before any withdrawal — including withdrawal of funds derived from bonus conversion — is processed.
• KYC may be requested at any stage of your account lifecycle, including prior to bonus activation where Lalabet Casino deems it appropriate.

5.2 Documents That May Be Required

• Proof of identity: valid passport, national identity card, or driving licence.
• Proof of address: a recent utility bill or bank statement (typically dated within the last three months).
• Proof of payment method: copy of the card or screenshot of the e-wallet or crypto wallet used.
• Source of funds documentation may be requested for larger deposits or withdrawals.

5.3 Consequences of Non-Verification

• Failure to provide satisfactory verification documents within the timeframe requested by Lalabet Casino may result in the suspension of bonus activity and the withholding of withdrawal processing until documents are provided and verified.
• Where fraud, identity misrepresentation, or bonus abuse is identified during the KYC process, Lalabet Casino reserves the right to void all bonuses and associated winnings and close the account.

6. Bonus Abuse and Prohibited Behaviour

6.1 Prohibited Activities

Lalabet Casino takes bonus integrity seriously. The following activities are strictly prohibited and will result in the forfeiture of bonuses, cancellation of winnings, and potential account closure:

• Opening more than one account to claim bonuses multiple times.
• Using bonuses in coordination with other players to exploit promotional mechanics (collusion).
• Placing bets in a pattern designed to exploit bonus terms rather than for genuine recreational play (bonus abuse or advantage play).
• Placing opposing bets (e.g., simultaneously betting on both outcomes) to circumvent wagering requirements.
• Using automated software, bots, or scripts to participate in promotions.
• Providing false or misleading information during registration or the KYC process.
• Deliberately exceeding maximum bet limits whilst a bonus is active.

6.2 Lalabet Casino's Rights

• Lalabet Casino reserves the right to withhold, cancel, or reclaim any bonus or associated winnings where prohibited behaviour is suspected or confirmed.
• Where an error, technical fault, or miscommunication results in an incorrect bonus being issued, Lalabet Casino reserves the right to correct or void the offer.
• Decisions made by Lalabet Casino regarding bonus eligibility and the application of these terms are final.

7. Changes to Promotions and These Terms

• Lalabet Casino reserves the right to amend, suspend, or withdraw any promotion at any time without prior notice, subject to commitments already entered into with players.
• These Bonus Policy terms may be updated from time to time. The current version is always available at lalabet.io. Continued participation in promotional offers following any update constitutes acceptance of the revised terms.
• Where individual promotion terms conflict with this general Bonus Policy, the individual promotion terms shall take precedence for that specific offer.

8. Responsible Gambling and Bonus Opt-Out

Lalabet Casino is committed to promoting responsible gambling. Bonuses are designed to enhance your entertainment experience, not to encourage gambling beyond your means.

• If you feel that bonuses are contributing negatively to your gambling behaviour, you have the right to opt out of all promotional offers at any time. Contact our 24/7 support team via live chat or email at lalabet.io to request this.
• Players who have self-excluded or who are subject to account restrictions will not be eligible for bonuses during the period of any such restriction.
• Deposit limits, session limits, and self-exclusion tools are available within your account settings at lalabet.io. We encourage all players to make use of these tools where appropriate.
• If you are concerned about your gambling, please seek assistance from a recognised support organisation such as GamCare, Gamblers Anonymous, or BeGambleAware.

9. Contact and Support

If you have any questions about this Bonus Policy or any specific promotion at Lalabet Casino, our support team is available 24 hours a day, 7 days a week:

• Live chat: Available directly on lalabet.io — the fastest way to get an answer.
• Email: Contact details are available on the Support page at lalabet.io.

Lalabet Casino is operated under a Curaçao eGaming licence. All promotional activity is conducted in accordance with the conditions of that licence.