This Payment Policy explains how deposits, withdrawals, identity verification and related financial processes work at Lalabet Casino, operated at lalabet.io under a Curaçao eGaming licence. Please read it in full before making your first transaction; by using the cashier you confirm that you accept the terms set out below.
Lalabet Casino is committed to processing player funds accurately, promptly and transparently. We do not charge our own fees on standard deposits or withdrawals. All financial activity on your account is governed by this Payment Policy alongside our full Terms and Conditions and Bonus Terms, which are published on lalabet.io. Where any conflict exists between documents, the Terms and Conditions take precedence.
All monetary values on this page are expressed in Euros (€). Where your account operates in an equivalent currency, amounts will be converted at the prevailing exchange rate at the time of the transaction. Lalabet Casino reserves the right to update transaction limits and supported payment methods; the current live limits are always displayed in the cashier.
Lalabet Casino supports a range of deposit and withdrawal methods covering cards, e-wallets, cryptocurrencies and bank transfer. Each method is subject to the minimum and maximum limits and processing times described in the sections below.
Log in to your account at lalabet.io, navigate to the cashier and select your preferred deposit method. Enter the amount you wish to deposit, complete any authentication steps required by your payment provider and confirm the transaction. Subject to the method chosen, funds are credited to your casino balance as set out in the table below.
| Method | Minimum Deposit | Maximum Deposit | Processing Time |
|---|---|---|---|
| Visa / Mastercard | €10 | €5,000 | Instant |
| Skrill | €10 | €10,000 | Instant |
| Neteller | €10 | €10,000 | Instant |
| Bitcoin (BTC) | €10 | €20,000 | Instant |
| Ethereum (ETH) | €10 | €20,000 | Instant |
| Litecoin (LTC) | €10 | €20,000 | Instant |
| Bank Transfer | €20 | €50,000 | 1–3 business days |
Navigate to the cashier at lalabet.io, select "Withdraw", choose your method and enter the amount. Withdrawal requests are reviewed by our payments team before being sent to the payment provider. Completing identity verification (see Section 6) before you request your first withdrawal significantly reduces processing time.
| Method | Minimum Withdrawal | Maximum Withdrawal | Processing Time |
|---|---|---|---|
| Bitcoin (BTC) | €20 | €20,000 | Under 1 hour |
| Ethereum (ETH) | €20 | €20,000 | Under 1 hour |
| Litecoin (LTC) | €20 | €20,000 | Under 1 hour |
| Skrill | €20 | €10,000 | Up to 24 hours |
| Neteller | €20 | €10,000 | Up to 24 hours |
| Visa / Mastercard | €20 | €5,000 | 1–3 business days |
| Bank Transfer | €50 | €50,000 | 3–5 business days |
As a general rule, we apply the following return-of-funds sequence: deposits made by card must be refunded to the same card up to the total amount deposited via that card; deposits made via e-wallet must be returned to the same e-wallet account; any remaining balance may then be withdrawn via a player's preferred available method. This procedure supports our anti-money laundering obligations.
Lalabet Casino operates a ten-deposit welcome package offering up to €10,000 in bonus funds across your first ten qualifying deposits. Each stage requires a minimum deposit of €10 to activate. The structure is as follows:
| Deposit Number | Bonus Percentage | Maximum Bonus |
|---|---|---|
| 1st | 100% | €1,000 |
| 2nd | 75% | €1,000 |
| 3rd | 75% | €1,000 |
| 4th | 50% | €1,000 |
| 5th | 50% | €1,000 |
| 6th | 50% | €1,000 |
| 7th | 25% | €1,000 |
| 8th | 25% | €1,000 |
| 9th | 25% | €1,000 |
| 10th | 25% | €1,000 |
Bonus funds are subject to wagering requirements before any associated winnings may be withdrawn. The applicable wagering requirements, eligible games, time limits and any maximum bet restrictions while a bonus is active are set out in the Bonus Terms on lalabet.io. We strongly encourage all players to read the Bonus Terms in full before accepting any bonus offer.
Withdrawals of real-money funds are ordinarily processed from the real-money portion of your balance first, unless our Bonus Terms specify otherwise. Where a withdrawal request would reduce your balance below an active bonus threshold, the bonus may be forfeited in accordance with the Bonus Terms. If you wish to withdraw without meeting wagering requirements, please contact our support team; unmet bonus funds will be removed and only the withdrawable real-money balance will be paid out.
Weekly ongoing promotions — including reload bonuses, free-spins drops, cashback offers and sportsbook boosts — are each governed by their own promotional terms published at lalabet.io at the time the promotion is live.
Lalabet Casino operates under a Curaçao eGaming licence and is required to verify the identity of its players in accordance with applicable anti-money laundering and know-your-customer regulations. Verification may be requested at registration, before a withdrawal is processed, or at any other time where we are required to confirm your identity.
Documents should be submitted through the verification section of your account at lalabet.io or by emailing them to our support team. We aim to complete standard verification reviews promptly. We recommend completing verification proactively before you request your first withdrawal to avoid any delay in payment. Withdrawals will not be dispatched until all required verification steps have been completed to our satisfaction.
Lalabet Casino may place a temporary hold on deposits or withdrawals whilst verification is ongoing. We will communicate with you by email or live chat if additional information is required. Failure to provide satisfactory documentation may result in the suspension or closure of your account in accordance with our Terms and Conditions.
Your Lalabet Casino account holds a single balance used across the casino, live casino, sportsbook and any other verticals available on lalabet.io. There is no requirement to maintain separate wallets for different sections of the site; switching between the casino lobby and the sportsbook carries your balance over instantly.
Where a transaction is made in a currency other than Euros, conversion will be applied at the prevailing rate at the time of the transaction. Currency conversion may also be subject to fees applied by your payment provider; Lalabet Casino is not responsible for charges imposed by third-party providers.
All financial transactions on lalabet.io are protected using industry-standard encryption technology. Lalabet Casino employs automated and manual monitoring to detect unusual or potentially fraudulent activity on player accounts.
The following activities are prohibited and may result in immediate account suspension, forfeiture of balances and reporting to relevant authorities:
Where we suspect fraudulent activity, we reserve the right to withhold withdrawal processing pending investigation. If investigation confirms fraud or a breach of our Terms and Conditions, winnings and bonuses may be voided and the account permanently closed.
Lalabet Casino does not charge its own processing fees on standard deposits or withdrawals. However, please note the following:
Lalabet Casino is committed to promoting responsible gambling. As part of that commitment, financial controls are available to all players directly through their account settings at lalabet.io. These include the ability to set deposit limits, which restrict the maximum amount you can deposit over a defined period. Where responsible-gambling limits are in place, withdrawal requests that would not otherwise be affected by those limits are processed in the normal manner.
If you feel that your gambling is becoming harmful, we encourage you to use the responsible-gambling tools available on site, contact our 24/7 support team via live chat or email, or seek assistance from an independent organisation. Self-exclusion options are available; during any self-exclusion period, deposit functionality will be disabled and any pending withdrawals of verified real-money balances will be processed in accordance with our standard procedures.
An account is considered dormant where there has been no login activity for an extended period as defined in our Terms and Conditions. Lalabet Casino will make reasonable efforts to contact you before any dormancy fee or balance adjustment is applied. Please refer to the full Terms and Conditions on lalabet.io for the specific dormancy period and applicable charges.
If you believe a transaction on your account is incorrect — whether a deposit has not been credited, a withdrawal has not been received, or an amount appears to be wrong — please contact our support team as soon as possible:
Please have the following information ready when raising a dispute: your account username, the transaction date and amount, the payment method used and, for cryptocurrency transactions, the relevant wallet address and transaction hash. We will investigate all reported discrepancies promptly and communicate our findings to you.
In the event that a technical error results in an incorrect credit or debit to your account, Lalabet Casino reserves the right to correct the error. Any funds credited in error do not constitute a valid balance and may be recovered at any time.
Lalabet Casino reserves the right to amend this Payment Policy at any time. Material changes will be communicated to players by notice on lalabet.io or by email. Continued use of the cashier following notification of any changes constitutes acceptance of the updated policy. We recommend checking this page periodically for the most current version.
This Payment Policy was last reviewed in 2025 and applies to all accounts held on lalabet.io.
